FAQ
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Using Sansan
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Companies of all sizes and industries can benefit from Sansan, from major corporations to small- and medium-sized businesses. Sansan is now used in 60+ countries around the world, going beyond borders to coordinate company contacts.
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There must be at least 10 users.
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Yes, Virtual Cards are part of the basic contract.
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It is. Sansan can be used in English, Japanese, or Simplified Chinese.
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Sansan can intelligently scan and digitize 11 languages: English, Japanese, Chinese (simplified and traditional), Korean, German, French, Spanish, Portuguese, Indonesian, Thai, and Vietnamese.
Sansan features
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Yes, you’ll get the same 99.9% accuracy, because both processes use Sansan's AI + human data entry formula. Dedicated Sansan scanners can scan business cards efficiently and immediately.
*Sansan scanners process 100 business cards in as fast as 5 minutes, and can even read and record card exchange dates handwritten on cards. -
Yes, it is. Business cards don't have one fixed format and may have items that the system can’t recognize. Sansan continuously researches and develops its technology using machine learning with AI. But at this time, the manual data entry step is still needed to ensure the highest possible accuracy.
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Both options are available.
Please check the recommended operating environment here.
After-sales support
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Absolutely. Our Customer Success team provides optimal service tailored to each customer's needs. We also offer a wide range of support materials for customer companies, including an exclusive online community for users, a website on using Sansan, and an extensive help site.
Pricing and contracts
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Every company is different, so we put together an appropriate plan and price after thoroughly listening to your needs and concerns. This is necessary to make sure your implementation is a successful one.
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The standard term for Sansan is 1 year.